Returns & Exchanges
At Shop Now, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all eligible items. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution or full refund.
Initiate Your Request
Log into your Shop Now account, navigate to your order history, and select the items you wish to return to receive a Return Authorization number.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Print and Ship
Download your prepaid shipping label from our portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing